California Notice at Collection
Last updated November 14, 2026
This notice is provided under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"). It describes the personal information Formless Inc DBA FixedPad ("FixedPad") collects from California residents when you use our Site or request a quote, and the purposes for which it is used. For more detail, see our Privacy Policy.
Categories we collect, why, and whether they are sold or shared
| Category | Examples | Business purposes | Sold or shared? |
|---|---|---|---|
| Identifiers | First name, phone number, IP address, online identifiers | Process your request, connect you with Service Providers, contact you, maintain consent records, prevent fraud | Yes, to Service Providers; shared with advertising partners |
| Customer records (Cal. Civ. Code § 1798.80(e)) | Name, phone number | Same as above | Yes, to Service Providers |
| Commercial information | Service requested, description of your project | Match you with a provider for that service and provide a quote | Yes, to Service Providers |
| Internet or network activity | Pages viewed, referrer, campaign parameters, ad click IDs, browser and device data | Operate and secure the Site, analytics, advertising measurement | Shared with advertising partners |
| Geolocation data (approximate) | ZIP code; approximate location from IP address | Match you with providers who serve your area | Yes, to Service Providers |
| Audio information | Call recordings | Quality, training, and dispute resolution | No |
We do not collect sensitive personal information for the purpose of inferring characteristics about you. We do not knowingly sell or share personal information of consumers under 16.
Sources
We collect personal information directly from you, automatically from your browser or device, and from advertising and analytics partners.
Sale and sharing
We disclose your quote request information to independent home service providers, who may pay us for referrals. This may be a "sale" under the CCPA. We also allow advertising partners to collect information through cookies and pixels, which may be "sharing" for cross-context behavioral advertising. You have the right to opt out: Do Not Sell or Share My Personal Information. We also honor Global Privacy Control signals.
Retention
We keep quote requests, consent records, and call recordings for as long as needed for the purposes above and to meet legal obligations, generally up to five years. Website analytics data is generally kept for up to 26 months.
Your rights
California residents have the right to know, access, correct, and delete personal information; to opt out of its sale or sharing; to limit the use of sensitive personal information; and not to be retaliated against for exercising these rights. Submit a request through our privacy request form or by emailing privacy@fixedpad.com.
Contractor licensing in California
Provider licensing is handled by the servicing contractor; CSLB license numbers are provided upon booking where required. You can verify a California contractor’s license at the Contractors State License Board website.